Question 1

How is DigiKaragir different from other home service apps?

Accepted Answer

We are 100% commission-free. Professionals keep every rupee of their visit charge and you pay them directly. DigiKaragir earns only from a small monthly recharge that keeps professionals visible — never from your booking.

Question 2

How do I know the professional is genuine?

Accepted Answer

Every professional completes Aadhaar-based KYC with live face recognition before they can accept jobs. At your door, they must enter your Visit Shield PIN from inside a 500 m geofence — so you always know it's the verified person you booked.

Question 3

How does pricing work?

Accepted Answer

You see each professional's visit charge up front and can compare by rating, distance and price. You pay the professional directly for the visit and negotiate the work with them. There is no hidden platform fee.

Question 4

Can I track the professional on the way?

Accepted Answer

Yes. From the moment your booking is accepted you can follow the professional live on the map with an arrival ETA, and share a live link with family and friends.

Question 5

Which cities is DigiKaragir available in?

Accepted Answer

We're launching city-by-city across Maharashtra, starting with Pune and Pimpri-Chinchwad. Professional onboarding is open across the state, and new cities go live regularly.

Question 6

How do professionals earn on DigiKaragir?

Accepted Answer

Professionals keep 100% of their visit charges. To stay visible to customers they buy a simple monthly recharge — like a mobile plan — with flexible durations and a premium option.

Question 7

Is my data safe?

Accepted Answer

Yes. We use OTP-based login, encrypted session tokens, and audited, signature-verified payment flows. Your personal data is never sold and is protected at every layer.

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